New Complete Bot Building and Subscriber Management Platform for FB Messenger
What is SegMateApp?
SegMateApp is one of the most complete Chatbot FB Messenger Marketing Platforms at the market right now. The perfect app to achieve all your marketing goals by using advanced bot technologies inside Facebook Messenger.
What’s so special about SegMateApp?
It’s a full suite for all kinds of (inter)action, engagement and automation inside FB Messenger. Hence, no need for other applications. All features/modules are easy to use from one central dashboard.
So what are those features?
Chat Engage Bot Builder Module
This is the “heart & soul” of the app. Here, you’ll build your bots and you can set all your predefined messages.
You can use all kind of elements inside your message as…
- Text with personalization (First, Last Name).
- Card. A Card is an image with a Title and Subtitle and clickable redirect URL.
- Gallery. A Gallery consists of 2 up to 11 slides (i.e. cards) all with their own clickable redirect URL.
- List. It’s like the Gallery but now instead of horizontal scrolling, the list is vertical (top down).
- Video. Just upload your video once and you can use them later inside any bot/message.
- Files. Use this option to add a downloadable file as a PDF.
And the good part, you can combine all these elements in one message.
And even better…
For each element (and per slide/list item), you can add up to 3 buttons and/or add a Quick Reply.
The buttons are always part of a separate message, while a quick reply is just a new (immediately or delayed) message.
If someone clicks on a button, there are 3 possible actions…
- Reply with a message.
- Open a website (URL redirect).
- Call a phone number.
Plus for each action, you can automatically trigger one or more new rules. So, you can :
- Add or remove a Tag.
- (Un)Subscribe from a Sequence.
- Add or remove from a Segment.
- (Un)Subscribe users.
Hence, you can start other bots from within a bot based op the button click and preset actions.
Luckily, SegMateApp shows you exactly where you are (when setting up your different bots) via the breadcrumb path.
So, you can jump back and forward and change your settings of the bot interactions.
What to do when you need more than 3 “select” buttons?
(I think it’s a Facebook requirement that you can only use 3 buttons inside one message)
You can set give the third button the name “more” and start a new message with 3 new buttons etc.
Tip: to avoid annoying people… end your message sequence with the option to unsubscribe.
(and allow them to end the conversation with a “not interested” button).
Ad Engage Module
Here, you can connect your build bots with your Facebook Ads. You set your actions, and if someone clicks your ad and start the conversation, that person becomes a member of your FB Messenger list.
Post Engage Module
This is a “Commenter” bot. Here, you will use defined keywords to trigger a chatbot when a visitor comments on your Posts (including boosted Posts or FB ads).
As Facebook only allows you to cast messages to people who “subscribed to” your FB Messenger list or who commented on your Fan Page, by letting them enter a keyword, the conversation starts, and your new lead will become a FB Messenger subscriber automatically. Of course, the bot takes over the conversation as you have created with the Chat Engage Builder.
Welcome Messages Module
Welcome any newcomer who visits your Fan Page for the first time with a personalized Welcome Message.
In this message, you can attach a chatbot to tell them about yourself or business, assist them with support or tell them how they can benefit from your services.
And/or you can ask them to enter a keyword, f.e. “Getting Started” that triggers the preset chatbot.
Persistent Menu Module
This is the menu inside the FB Messenger chatbox. Here, you can add up to 3 “menu items” (called Parent Items) with each up to 5 “submenu items” (Child Items).
Hence, you can add up to 15 “links” in the menu that have the same features as the buttons as described above (3 type of actions and 8 triggers).
So, a great way to let your leads/customers start a message in which they are interested. And of course, you can use them to send people off Facebook (f.e. to your website) but also for starting a new bot sequence or segmenting/tagging them.
In this module, per Fan Page, you set your keywords (exact match or contains) and subsequent actions.
As actions you can choose out of:
- Select Chat Engage Bot.
- Begin Sequence.
- Remove Sequence.
- Notify admin (by email).
This for sending broadcast messages. You can schedule your message and select which Segment and Tag(s) you want to send your messages to.
Plus you can add/select your chatbot (created in the Chat Engage Builder) to the messages.
SegMateApp allows you to send unlimited (scheduled) broadcast FB Messages to your subscribers for all your Fan Pages from an easy to use dashboard.
And as you know, at the moment, the open rates for FB Messenger are way higher than regular email open rates.
Please note, although the pricing plans allow unlimited messages/bots for all your Fan Pages, the monthly fees depend on the number of current “subscribers” you have.
(The basic plan allows you to have up to 500 subscribers)
There are 2 types of Sequences: Standard and Reminder sequences.
The standard sequence just work like any autoreponder messages you’ll setup in your email marketing platform. Hence, the sequence starts the moment someone “subscribes” (the preset messages are send out a certain time interval after each (welcome) message is send).
The reminder sequence is all based upon a date/time or event. Now, you’ll setup and schedule your messages at specific times.
Your subscribers can be tagged based upon their action (or you can manually add a tag) and can be a “member” of a segment and/or sequence.
Inside this module, you can add/remove tags, segments and/or sequences.
You can also drill down and filter them based on these 3 criteria.
Plus you can filter on “last interaction” (24 hours) or “last send”.
(Note: especially when using Facebook ads, there are some FB policies you should apply to when follow up new leads)
So, from within the Subscribers Module, you can first filter a certain group of “subscribers” with one or more filters, and then add these people to a new segment.
This brings us to the…
Inside this module you’ll see all your segments and inside you can also add/remove subscribers for that particular segment.
Now, there is a simple way to collect FB Messenger Leads from your website by using 4 types of opt-in methods:
#1 Checkbox Optin (Checkbox Plugin)
You can place this checkbox on any web page just as any opt-in form.
(Tip: you can even use both a standard email option and below or above use the FB Messener Checkbox)
Your lead will have to check the “Send to Messenger” box and click on a button with the text you want, f.e. “Click to optin”, and confirm his/her subscription with one click via a Facebook confirmation popup. Hence, no need for the lead to enter any text.
#2 Customer Chat Plugin
This plugin allows you to use FB Messenger on your website. Hence, the chat takes place on your web page. Your lead will click the “Chat Now” button and now you can chat via FB Messenger.
#3 Send to Messenger Plugin
You’ll use this option if you ask your lead to respond to your specific call to action…
You can set 3 things to happen after the click:
- Do nothing.
- Redirect URL.
- Open model.
#4 Message Me
Now your lead hits the “Message Me” button and will start the conversation with his/her question.
The lead will automatically be directed to your Facebook Messenger page and your lead will either see your welcome message or can start/continue the conversation.
All these 4 opt-in methods have in common that the Facebook user allows “the conversation”.
So, you are allowed to send (broadcast) FB Messages in the future.
Main features of SegMateApp
- Very easy to use dashboard/interface with clear modules and chat preview feature.
- Convert website visitors into Facebook Messenger subscribers by using 4 different subscriber tools.
- Create all kind of engaging bots with (inter)actions via keywords, buttons and quick replies.
- Use personalization and nested bots.
- Manage, Segment and Tag your lists based on interactions.
- Cast (Broadcast/Schedule) Facebook Messages (with included bots).
- Send sequences (autoreponder or reminder) Facebook Messages .
- Set welcome message (with included bots) for each new visitor.
- Add a persistent menu inside your FB Messenger chatbox.
- Connect FB ads with your chatbots.
- Unlimited Fan Pages and bot messages.
- 100% approved Facebook technology and SAAS. No risk of FB account getting banned.
Watch the full demo…
Besides the app you’ll get access to several videos explaining how to use FB Messenger for marketing purposes, in accordance to Facebook’s TOS, and how to use the app for maximum results.
Are there any shortcomings?
At the moment, SegMateApp has no integration with any Email Service Provider. So, you still need to ask new leads for both email subscription as for FB Messenger subscription.
But the creators are working on a Zapier integration Module. And of course, if operational, you can integrate with almost any major ESP.
Also there is no built-in live chat or canned messages (saved replies to easily enter in the live chat). But of course, you can just have your FB Messener open in another browser tab.
Maybe I missed this feature, but I did not see any cloning of messages feature. For me no big deal as you’ll easily mess up your chatbots if you are cloning them. It’s easier to have one chatbot for each kind of interaction and use that one in nested chatbot interactions.
So, overall except for the (coming) Zapier integration no real shortcomings.
On the contrarily, I really like SegMateApp.
Why should you buy SegMateApp?
I really like the fact that SegMateApp is a full suite with everything included without having to pay for additional features.
As the creators explain…
The SegMate platform is designed to evolve over time and will continue to provide the best marketing, sales and support platform for its users. SegMate is the next generation of Messenger Marketing & Facebook Chatbot platform that consolidates the best features in an all-in-one experience.
So, you can expect additional features in the future and never have to buy any other FB Messenger tool.
As chatbots play an important role in conversion optimization, and the adoption of bots is becoming key for customer service, live chat, and marketing in general, you can’t afford to miss the boat.
Users are seeing as high as 80% open rates and 54% click-through rates with SegMate. Hence, it’s just perfect for any FB marketer.
You can try SegMateApp for a 14 days free trial period.
Thereafter, you’ll pay a monthly fee starting at $9.00 per month. This license allows you to have up to 500 subscribers and use SegMateApp for unlimited Fan Pages and there are no limitations with respect to the number of messages you can send each month.
The next pricing levels are:
- Up to 1,000 subscribers $14.00 per month.
- Up to 2,500 subscribers $25.00 per month.
- Up to 5,000 subscribers $45.00 per month.
- Up to 10,000 subscribers $65.00 per month.
- Up to 20,000 subscribers $125.00 per month.
- More than 20,000? Contact their support for price indication.
Note: this price table is more or less comparable with ManyChat (ChatFuel starts at $30.00 p/m).
However, ManyChat only allows you to use one Fan Page. Especially if you have several Fan Pages with relatively low (or starting) number of subscribers, then ManyChat is more expensive!
The offer has a 14 day refund policy. Hence, you can test the app for 14 days for free. Thereafter, any monthly payment won’t be refunded, but you can cancel your subscription at any moment and you can use the app until the end of the month.
If you cancel your plan, your Subscriber data may be deleted after 3 months. However, the vendor offers a “Freeze Account” option to prevent your data from being deleted.
ManyChat vs FuelChat vs SegMateApp
I found this great comparison review about ManyChat vs FuelChat.
It’s my opinion that SegMateApp has all the major features that these two apps have, except for the Zapier, Payments & eCommerce, and Live Chat integration.
Actually, it’s rather difficult to find differences between these three platforms…
These 3 apps are all of high standard and try to keep up with all new Messenger techniques Facebook is now allowing.
As SegMateApp will come up with Zapier integration in the near future and the other 2 apps have a higher pricing (especially if you have several Fan Pages), for me SegMateApp is the real winner.
My SegMateApp Bonus Offer
Of course, if you buy through my affiliate link, I’ll give you a bonus…
However, as you can only become a member by paying monthly fees and it depends on how many subscribers you have, it’s difficult for me to give one set of bonuses for everyone.
For example, if you only try out the app and cancel your subscription after one month, I’ll only get a few bucks as commission. On the other hand, if you’ll stay a member for years, I will make a decent commission.
So, I’m making my bonus sales dependent. The moment, you have paid $50,00 in total in monthly fees, you can select 1 products for free on GeorgesDeals.com.
Thereafter, for each extra $100.00 you pay to SegMate, you can select another free product.
Just tell me which products you want if you hit the required level(s).
And you get 60 bonus points after paying your first monthly fee (and additional 60 points each time you are allowed to request a free product on GeorgesDeals) which you can change for great WP Plugins, Courses and other information products on Select Your Bonus.
Select Your Bonus is my personal bonus page. Almost daily I add new bonuses. You can use your bonus points whenever you want. They will be valuable forever. So you don’t need to hurry to change them into bonuses. Unused points will be kept at your account (until usage). In the animated image below you can see some of the bonuses that you can select.
To get your bonus points (and free products), just send your receipt to [email protected] and I will activate your bonus points within 24 hours.
Instead of your bonuses, can I get a cash rebate?
Yes, follow this link to see how you can get a cash rebate of 12,5% for (almost) all your products (front-end and/or up- and downsells) purchased via my affiliate links.
How to be sure you'll use my affiliate link?
No worries, follow this link to see how you can check that you'll use my affiliate links.
Can I get updates if you'll write a new review?
I have several Email Lists and other Notification Lists that you can subscribe to. You can select out of Email, Facebook Messenger, Facebook Notifications, and Browser Notifications. I segmented my email lists into 4 main topics: "New Reviews", "New Hacks", "New Product Launches", and "New Software White Label Launches". Just select your favorite topic(s) and way to get notified.
Can't find my review but still want to buy a product and get my special bonuses?
First check out if you can find it on this page: New Products. Still not found? Send me an email ([email protected]) and tell me which product you want to buy. And I'll reply with the affiliate link you can use.